Terms of Service
M&N Gewährleistungslabel Pro
Last updated: October 2026
1. Provider and scope
These Terms of Service (the "Terms") govern the use of the Shopify app "M&N Gewährleistungslabel Pro" (the "App") provided by KEVIN METZDORF LTD, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, registered in England and Wales under Companies House number 16972608 (the "Provider"). Contact:info@kevin-metzdorf.com.
The App is offered exclusively to businesses (B2B) operating a Shopify store — not to consumers. By installing the App through the Shopify App Store, the merchant accepts these Terms.
2. Subject of the service
The App displays the official EU legal guarantee notice in the merchant's store: through a theme app embed on the product page, in the cart and in the cart drawer, through a checkout UI extension at checkout and on the thank-you page and, via a provided snippet, in the order confirmation. For manufacturer warranties over 24 months, the GARAN warranty label can be shown, based on three product metafields (manufacturer, model, warranty duration in months). A setup wizard guides through the setup. The current feature set follows from the App description in the Shopify App Store and the Provider's product page.
The App needs only the write_products permission from Shopify. It does not access order or customer data.
3. Technical requirements
Use of the App requires a Shopify store with the Online Store sales channel. The App is meant for stores with consumers in the EU. The notice at checkout works only with Shopify Plus; the thank-you page works on every plan. The merchant sets up the order confirmation themselves: they paste the provided snippet into the notification template and upload the official notice as an image; the snippet text is in German. These constraints are outside the Provider's control and may be changed by Shopify.
4. Trial, pricing and billing
The App can be tested free of charge for 7 days with the full feature set. After that, the "Pro" plan costs US$3.95 per month. Billing is handled entirely through Shopify Billing as part of the merchant's Shopify invoice; Shopify's billing terms apply. The Provider charges no usage-based fees.
Price changes are announced through Shopify's designated mechanisms and take effect only with the merchant's consent or under the rules of Shopify Billing.
5. Term and termination
The agreement runs for an indefinite period and can be ended by the merchant at any time by uninstalling the App; no separate notice is required. For billing of periods already started and any pro-rated credits, the rules of Shopify App Billing apply. The Provider may discontinue operation of the App with reasonable advance notice.
6. Availability
The App is provided "as is". No specific availability is warranted. The App is hosted on Fly.io in Frankfurt am Main.
7. Merchant obligations
The merchant is responsible for setting up the App correctly (theme embed, checkout and thank-you page block, order confirmation), for verifying the notices shown in the store, and for all obligations towards their end customers — in particular for ensuring that the notices shown comply with the consumer-protection rules applicable to their store.
The merchant is also responsible for the accuracy of the information they maintain (manufacturer, model, warranty duration) and for the legal classification of the notice and the warranty label in their store.
8. Liability
The Provider is liable without limitation for intent and gross negligence and for damage arising from injury to life, body or health. In cases of simple negligence, the Provider is liable only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the agreement possible in the first place), limited to the foreseeable damage typical for this type of agreement and capped at the fees paid by the merchant for the App in the preceding twelve months. Liability for lost profits and indirect damage is excluded in cases of simple negligence. Mandatory statutory liability remains unaffected.
9. Support
Support is provided by email atinfo@kevin-metzdorf.com — on business days, with a reply usually within one to two business days, in English or German. There is no legal entitlement to specific response times.
10. Privacy
Information about the processing of personal data by the App can be found in the App's Privacy Policy.
11. Changes to these Terms
The Provider may amend these Terms with effect for the future, for example when the App's features change or legal requirements do. The merchant will be informed of material changes in text form (e.g. by email or inside the App). Continued use of the App after the changes take effect constitutes acceptance of the amended Terms.
12. Final provisions
These Terms are governed by the laws of England and Wales, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory provisions of the law at the merchant's seat remain unaffected. Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.