Terms of Service
KM Distance Shipping
Last updated: August 2026
1. Provider and scope
These Terms of Service (the "Terms") govern the use of the Shopify app "KM Distance Shipping" (the "App") provided by KEVIN METZDORF LTD, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, registered in England and Wales under Companies House number 16972608 (the "Provider"). Contact: info@kevin-metzdorf.com.
The App is offered exclusively to businesses (B2B) operating a Shopify store — not to consumers. By installing the App through the Shopify App Store, the merchant accepts these Terms.
2. Subject of the service
The App calculates shipping rates in the Shopify checkout based on postal-code zones or the straight-line distance between the origin location configured by the merchant and the delivery address. Rates are provided through the Shopify Carrier Service API. The current feature set follows from the App description in the Shopify App Store and the Provider's product page.
The App calculates shipping prices only. It performs no logistics services, prints no shipping labels and provides no shipment tracking.
3. Technical requirements
Use of the App requires a Shopify store with the Shopify feature "Third-Party Carrier-Calculated Shipping" enabled. This feature is part of certain Shopify plans (including Advanced and Plus) and available on other plans with annual billing or on request from Shopify. Availability of this feature is outside the Provider's control; without it the App cannot display shipping rates at checkout.
4. Trial, pricing and billing
The App can be tested free of charge for 14 days with the full feature set. After that, the "Standard" plan costs USD 4.90 per 30 days. Billing is handled entirely through Shopify Billing as part of the merchant's Shopify invoice; Shopify's billing terms apply. The Provider charges no usage-based fees. The App is free for partner and development stores.
Price changes are announced through Shopify's designated mechanisms and take effect only with the merchant's consent or under the rules of Shopify Billing.
5. Term and termination
The agreement runs for an indefinite period and can be ended by the merchant at any time by uninstalling the App; no separate notice is required. For billing of periods already started and any pro-rated credits, the rules of Shopify App Billing apply. The Provider may discontinue operation of the App with reasonable advance notice.
6. Availability
The App is provided "as is". No specific availability is warranted. The App runs redundantly in a European data centre. By design, if the App is unavailable the merchant's checkout does not break — the App's shipping rates are simply not offered, and other configured shipping methods remain available.
7. Merchant obligations
The merchant is responsible for configuring the App correctly (in particular the origin postal code, zones, tiers and prices), for verifying the rates shown at checkout, and for all obligations towards their end customers — including actual delivery and compliance with pricing and consumer-protection rules applicable to their store.
8. Liability
The Provider is liable without limitation for intent and gross negligence and for damage arising from injury to life, body or health. In cases of simple negligence, the Provider is liable only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the agreement possible in the first place), limited to the foreseeable damage typical for this type of agreement and capped at the fees paid by the merchant for the App in the preceding twelve months. Liability for lost profits and indirect damage is excluded in cases of simple negligence. Mandatory statutory liability remains unaffected.
9. Support
Support is provided by email at info@kevin-metzdorf.com — on business days, with a reply usually within one to two business days, in English or German. There is no legal entitlement to specific response times.
10. Privacy
Information about the processing of personal data by the App can be found in the App's Privacy Policy.
11. Changes to these Terms
The Provider may amend these Terms with effect for the future, for example when the App's features change or legal requirements do. The merchant will be informed of material changes in text form (e.g. by email or inside the App). Continued use of the App after the changes take effect constitutes acceptance of the amended Terms.
12. Final provisions
These Terms are governed by the laws of England and Wales, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory provisions of the law at the merchant's seat remain unaffected. Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.